One Platform
for Every
Patient Journey

ixlayer connects biopharma to the full healthcare ecosystem–labs, patients, payments, providers and prescriptions–to deploy personalized, patient customer experience (Cx) programs.

One Platform For All Your Therapeutic Areas

ixEngage offers complete configurability to serve the needs of multiple therapeutic areas. Biopharma organizations select needed services for each white-labeled patient experience.

One Platform Connecting a Vast
Healthcare Ecosystem

Our pre-built infrastructure integrates a vast suite of fully vetted partners. Biopharma companies can quickly implement their patient Cx programs with ease, confidence and control.

One Platform, One Dedicated Team

Your dedicated team supports every aspect of your platform experience. We manage every partner relationship to ensure seamless integration. We collaborate closely with your internal teams to develop an optimal patient journey. We handle all patient service issues from project inception, to post launch maintenance and optimization. You can count on us.

Program Management

Vendor Management

Patient Management

One Platform for
Analytics and Insights

ixlayer provides actionable data for every point across the full patient journey. You have access to demographic, psychographic and behavioral information of users in aggregate to better understand the patient experience and inform your cross-platform strategies.

One platform, Built to Meet Your Medical, Legal and Regulatory Standards

ixEngage is built for biopharma. All partner labs meet clinical and medical compliance protocols. Our data infrastructure meets the highest security standards and our team rreviews all of the latest news around DTP legislation.

Clinical and Medical Compliance

Security and Regulatory Compliance

One platform, Built to Meet Your Medical, Legal 
and Regulatory Standards

ixEngage is built for biopharma. All partner labs meet clinical and medical compliance protocols. Our data infrastructure meets the highest security standards and our team reviews all of the latest news around DTP legislation.

Security and Regulatory Compliance

Clinical and Medical Compliance

SOC 2 Compliant

DOD IL5 Gov Cloud

CLIA Certified / CAP
Accredited Labs

HIPAA Compliant

PHI Data
Control

Services to Support

Every Patient Journey

Personalized patient journeys including telehealth, lab testing, prescription delivery, and more are all designed to meet the needs of patients managing different health conditions with different healthcare needs and priorities.