ixAI is a configurable intelligence layer built directly into the patient journey. Not a standalone chatbot, but an active participant in every step from first question to confirmed appointment.
ixAI Co-Pilot and ixAI-Agent work as a connected pair. One guides patients through education and onboarding; the other takes action in the real world on their behalf.
A personalized AI that guides and converts. It answers questions, collects intake, and moves patients forward in real time.
An intelligent virtual assistant that navigates the healthcare system in real time. It makes calls, books appointments, and verifies insurance so patients don’t have to.
Co-Pilot is powered by configurable weighted knowledge graphs, giving it program-specific accuracy while keeping it within safe, compliant boundaries.
Co-Pilot supports patients using three configurable knowledge layers — each weighted and customized per program so the AI understands your brand, therapeutic area, and the compliance guardrails that matter.
Ensures accuracy and strategic alignment for every patient interaction.
A patient lands on a disease awareness website, not sure where to start. ixAI Co-Pilot takes over and guides them from first question to onboarding in minutes.
Patient begins a voice or text interaction and accepts terms of service through an independent third-party disclosure.
The patient asks questions about their condition, testing, and the program. Co-Pilot answers in real time.
Co-Pilot collects name, contact info, address, insurance details, and test modality preference, bypassing manual steps.
Patient is passed directly into the program with data pre-filled, ready to continue without restarting.
Patient moves into testing, telehealth, or Rx fulfillment — all within the ixlayer platform.
Compliant, secure, and clinically responsible by design.
No off-label suggestions, no competitor content, no speculative medical advice.
All interactions are logged, time-stamped, and reviewable.
When needed, ixAI hands off gracefully to a care team member.
Trained on curated, healthcare-validated knowledge bases only.
Discover how Co-Pilot and Agent can enhance your brand and patient journey