AI designed for
seamless care

ixAI is a configurable intelligence layer built directly into the patient journey. Not a standalone chatbot, but an active participant in every step from first question to confirmed appointment.

Two AI products. One patient journey.

ixAI Co-Pilot and ixAI-Agent work as a connected pair. One guides patients through education and onboarding; the other takes action in the real world on their behalf.

ixAI Co-Pilot

A personalized AI that guides and converts. It answers questions, collects intake, and moves patients forward in real time.

ixAI Agent

An intelligent virtual assistant that navigates the healthcare system in real time. It makes calls, books appointments, and verifies insurance so patients don’t have to.

How Co-Pilot knows what to say

Co-Pilot is powered by configurable weighted knowledge graphs, giving it program-specific accuracy while keeping it within safe, compliant boundaries.

Co-Pilot supports patients using three configurable knowledge layers — each weighted and customized per program so the AI understands your brand, therapeutic area, and the compliance guardrails that matter.

Ensures accuracy and strategic alignment for every patient interaction.

Accelerated screening with ixAI

A patient lands on a disease awareness website, not sure where to start. ixAI Co-Pilot takes over and guides them from first question to onboarding in minutes.

Built for healthcare from the inside out

Compliant, secure, and clinically responsible by design.

Guardrails by design

No off-label suggestions, no competitor content, no speculative medical advice.

Auditability and oversight

All interactions are logged, time-stamped, and reviewable.

Human escalation

When needed, ixAI hands off gracefully to a care team member.

Controlled language models

Trained on curated, healthcare-validated knowledge bases only.

Ready to add ixAI to your patient program?

Discover how Co-Pilot and Agent can enhance your brand and patient journey