ixEngage:
Direct-to-Patient Services That Connect

Deliver patients the support and personalized services they need throughout their journey, faster and more efficiently.

Designed to Support
the Patient Journey,
Every Step of the Way

Deliver the support and services needed for a tailored health journey, optimized for maximum patient choice.

ixEngage provides a seamless virtual patient experience, enabling individuals to access healthcare services wherever they are.

Empowering patients with reliable telehealth solutions, ixEngage bridges the gap between remote consultations and care delivery for both PCPs and specialists.

Our platform revolutionizes lab testing by streamlining test ordering, sample collection, and result delivery in one cohesive platform.

ixEngage’s integrated prescription fulfillment service connects healthcare providers with pharmacies to ensure accurate and timely medication delivery.

Our platform simplifies benefits verification, claims processing and payment management to reduce administrative burdens.

ixEngage facilitates connected care across healthcare services to provide a comprehensive patient journey and reduce communication barriers.

01. One Seamless
Virtual Patient Experience

With one click, patients enter the virtual patient experience and begin their uninterrupted journey.

ixEngage Virtual Patient Experience

ixEngage ensures a smooth transition from initial education about a condition or medication to direct access to the necessary healthcare services. Our white-labeled patient experience onboards patients and is the central hub for all services and communications.

02. Telehealth That Connects Patients With Both PCPs and Specialists

Telehealth designed to mitigate the barriers to existing telehealth options — connecting patients with both PCPs and specialists to accelerate their path to treatment, with over 90% coverage of commercially insured patients and support for both acute and longitudinal care.

ixEngage Telehealth

03. Lab Testing That Speeds the
Path to Diagnosis

At home, at a service center or through mobile phlebotomy, ixEngage’s multimodal testing options ensure optimal patient choice and configurability for our clients. Easy-to-understand results are delivered quickly and digitally.

ixEngage Lab Testing

04. Prescription Fulfillment That
Meets Patients Where They Are

Offer patients the flexibility they need with retail and specialty dispensing, nationwide home delivery or pickup at a local pharmacy. Improve your access and adherence goals with support for prior authorization, rebates and other cost-savings resources, and ongoing patient support and communication.

ixEngage Prescription Fulfillment

05. Healthcare Payment Support

Help patients navigate the complexities of healthcare payment to choose the option that works for them, whether that’s paying out of pocket, through insurance or using an FSA or HSA. ixEngage handles eligibility checks, prior authorization, copay estimates and more.

ixEngage Benefits Verification, Claims and Payment

06. Convenient
Connected Care

Access to physicians should be easy. Beyond virtual video consultation, ixEngage offers patients the opportunity to find a new physician, schedule an in-person visit and communicate electronically with their doctors. Along the way, easy-to-understand educational information and recommended next best steps are provided.

ixEngage Connected Care

A Secure and Configurable Infrastructure

ixlayer’s technology infrastructure is configurable to scale across multiple patient journeys. Our platform seamlessly integrates a vast suite of service providers ensuring speed, control and maximum operational efficiency.