Patient-Centric Solution
ixlayer
Services Level
Healthcare innovation has radically improved our health and our lives. Now, ixlayer enables a fully integrated and personalized healthcare experience.
Healthcare innovation has radically improved our health and our lives. Now, ixlayer enables a fully integrated and personalized healthcare experience.
If clinical laboratories have their assay validated, interfacing the ixlayer platform with their LIMS can likely be finalized within 48h. This rapid production is critical for meeting the ever-growing demand for COVID-19 testing and is delivered while also including best-in-class quality throughout the user experience, security, and scalability.
Ixlayer is a first-of-its-kind platform offering laboratory patient and physician facing solutions.The HIPAA-compliant Cloud platform integrates with the needed steps and services to launch tests professionally, effectively, and what is also important in today’s climate – Quickly & Efficiently.
Clinical labs can focus on scaling their testing and rapidly delivering results, and ixlayer will take care of patient pre-screening, physician orders, logistics, coordinated sample collections, at-home sample collections, real-time result delivery, and triaging patients to the right care.
If clinical laboratories have their assay validated, interfacing the ixlayer platform with their LIMS can likely be finalized within 48h. This rapid production is critical for meeting the ever-growing demand for COVID-19 testing and is delivered while also including best-in-class quality throughout the user experience, security, and scalability.
Ixlayer is a first-of-its-kind platform offering laboratory patient and physician facing solutions.The HIPAA-compliant Cloud platform integrates with the needed steps and services to launch tests professionally, effectively, and what is also important in today’s climate – Quickly & Efficiently.
Clinical labs can focus on scaling their testing and rapidly delivering results, and ixlayer will take care of patient pre-screening, physician orders, logistics, coordinated sample collections, at-home sample collections, real-time result delivery, and triaging patients to the right care.
| Uptime Percentage | Service Level Credits |
|---|---|
| Less than 99,0% but greater that or equal to 98,5% | Less than 99,0% but greater that or equal to 98,5% |
| Less than 98,5% but greater that or equal to 98% | Less than 98,5% but greater that or equal to 98% |
| Less than 98,0% but greater that or equal to 95% | Less than 98,0% but greater that or equal to 95% |
| Less than or equal to 98% | Less than or equal to 98% |
If clinical laboratories have their assay validated, interfacing the ixlayer platform with their LIMS can likely be finalized within 48h. This rapid production is critical for meeting the ever-growing demand for COVID-19 testing and is delivered while also including best-in-class quality throughout the user experience, security, and scalability.
Ixlayer is a first-of-its-kind platform offering laboratory patient and physician facing solutions.The HIPAA-compliant Cloud platform integrates with the needed steps and services to launch tests professionally, effectively, and what is also important in today’s climate – Quickly & Efficiently.
Clinical labs can focus on scaling their testing and rapidly delivering results, and ixlayer will take care of patient pre-screening, physician orders, logistics, coordinated sample collections, at-home sample collections, real-time result delivery, and triaging patients to the right care.
If clinical laboratories have their assay validated, interfacing the ixlayer platform with their LIMS can likely be finalized within 48h. This rapid production is critical for meeting the ever-growing demand for COVID-19 testing and is delivered while also including best-in-class quality throughout the user experience, security, and scalability.
Ixlayer is a first-of-its-kind platform offering laboratory patient and physician facing solutions.The HIPAA-compliant Cloud platform integrates with the needed steps and services to launch tests professionally, effectively, and what is also important in today’s climate – Quickly & Efficiently.
If clinical laboratories have their assay validated, interfacing the ixlayer platform with their LIMS can likely be finalized within 48h. This rapid production is critical for meeting the ever-growing demand for COVID-19 testing and is delivered while also including best-in-class quality throughout the user experience, security, and scalability.
Ixlayer is a first-of-its-kind platform offering laboratory patient and physician facing solutions.The HIPAA-compliant Cloud platform integrates with the needed steps and services to launch tests professionally, effectively, and what is also important in today’s climate – Quickly & Efficiently.
If clinical laboratories have their assay validated, interfacing the ixlayer platform with their LIMS can likely be finalized within 48h. This rapid production is critical for meeting the ever-growing demand for COVID-19 testing and is delivered while also including best-in-class quality throughout the user experience, security, and scalability.
If clinical laboratories have their assay validated, interfacing the ixlayer platform with their LIMS can likely be finalized within 48h. This rapid production is critical for meeting the ever-growing demand for COVID-19 testing and is delivered while also including best-in-class quality throughout the user experience, security, and scalability.
| Priority | Description | Response Time | Target Resolution Time |
|---|---|---|---|
| Priority 1 / ASAP | If clinical laboratories have their assay validated, interfacing the ixlayer platform with their LIMS can likely be finalized within 48h. This rapid production is critical for meeting the ever-growing | 4 business hours | 1 business day |
| Priority 1 | This rapid production is critical for meeting the ever-growing demand | 1 business day | 10 business day |
| Priority 2 | This rapid production is critical for meeting the ever-growing demand | 2 business day | 15 business day |
| Priority 3 | This rapid production is critical for meeting the ever-growing demand | 5 business day | One month |